Privacy Policy

Privacy Policy

Introduction

At https://gohighlevel-whatsapp-integration-price.scoopstorm.com (refered to as ‘we’, ‘us’, or ‘our’ throughout this policy), we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Comprehensive Data Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies governing data collection, so please review them carefully before using such services.

Data Collection and Processing Activities

When you interact with us in the ways described above, we may collect and process several types of personal data:

  • Account Information: Details related to your user account creation and management, including usernames, passwords (hashed and salted for security), and profile settings.
  • Payment Information: Data associated with payment methods used on our platform, such as credit card numbers, expiration dates, and billing addresses.
  • Financial Information: Transaction records, pricing data, and other financial details related to our services and products.
  • Purchase Information: Records of your purchases, including order history, product preferences, and delivery details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, and device specifications.
  • Location Data: Geolocation information provided when you interact with our services on a mobile device.
  • Feedback and Reviews: Comments, suggestions, and reviews you submit to us or leave on our platform.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access or sharing.
  • Product Information: Details about products or services you browse, search for, or purchase on our website.

We collect this data through various means: user forms and input fields, tracking technologies (like cookies and pixels), analytics tools, and third-party service providers. Additionally, we may receive personal data from trusted partners who assist us in providing and improving our services.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core functionalities like secure login, session management, and basic website navigation.
  • Preferences: They remember your preferences and settings, such as language selection, to enhance your user experience.
  • Analytics: Tracking tools help us understand how users interact with our site, enabling us to optimize performance and content.

Users can manage their cookie choices through our Cookie Manager, which provides control over non-essential cookies. Please note that disabling certain categories of cookies may impact your experience on our website.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data only for as long as it is necessary to fulfill the purposes described in this policy or as required by law. Upon completion of these purposes, we securely delete or anonymize the data. Here’s a breakdown:

  • Account Information: Retained while your account is active and for a reasonable period after account closure (to prevent fraud).
  • Payment Data: Stored securely until payment disputes are resolved, but not for longer than required by financial regulations.
  • Purchase and Order History: Retained for billing purposes and to improve our services, usually up to 7 years.
  • Communication Records: Kept for a limited time, typically 12 months, for customer support and marketing reference.
  • Other Personal Data: Retained based on legal obligations or where necessary for legitimate business interests.

Security Measures

We prioritize the security of your personal data by implementing robust technical and organizational safeguards:

  • Encryption: All sensitive data is transmitted and stored using encryption protocols to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.
  • Regular Audits and Testing: Our security measures are regularly audited, tested, and updated to maintain optimal protection.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Data Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Deletion: Asking us to erase or delete your data when there is no longer a legal basis for retention.
  • Restriction: Limiting our processing of your data under certain circumstances.
  • Portability: Obtaining and transferring your personal data from us to another controller.
  • Objection: Objecting to the processing of your data based on legitimate interests or other grounds.
  • Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you, including profiling.

To exercise these rights, please submit a written request to our privacy team at [email protected] or via postal mail to:

[Privacy Team Contact Address]

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be clearly communicated on our website, and updated policy versions will be made available upon request.

Contact Information

For any questions, concerns, or requests regarding your privacy, data protection, or this Privacy Policy, please contact us: